Last Updated: December 10, 2025
1. Introduction
Welcome to SAFETRION. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name, email address, phone number, and mailing address
- Account credentials and authentication information
- Payment and billing information
- Health and medical information (for facility and family portal users)
- Resident safety and wellness data
- Device information and identifiers
- Location data (when permitted)
2.2 Automatically Collected Information
When you use our services, we automatically collect:
- IP address and browser type
- Device information (model, operating system, unique device identifiers)
- Usage data and analytics
- Cookies and similar tracking technologies
- Log files and error reports
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and manage accounts
- To send notifications, alerts, and updates
- To monitor safety and wellness metrics
- To respond to inquiries and provide customer support
- To detect, prevent, and address technical issues
- To comply with legal obligations
- To protect the rights, property, or safety of our users
4. Mobile Applications
We have developed mobile applications for both iOS and Android platforms to provide you with convenient access to SAFETRION services on your mobile devices.
Webview Technology: Our mobile applications use webview technology to display our website content within the app interface. This means that when you use our iOS or Android mobile applications, you are viewing the same website content that is available on our web platform, presented in an optimized mobile format. All website features, functionality, and privacy protections apply equally when accessing our services through the mobile applications.
These applications are designed to work seamlessly with our website and provide the same level of privacy protection. Since the apps display our website content through webview, all data collection, usage, and privacy practices described in this policy apply identically to both web and mobile app usage.
4.1 iOS Application
Our iOS application is available on the Apple App Store and follows Apple's privacy guidelines. The app uses webview to display our website and may request access to:
- Device notifications for safety alerts
- Location services (when enabled for safety monitoring)
- Camera and photo library (for profile pictures and documentation)
- Health data (with explicit user consent)
- Internet access to load website content in webview
4.2 Android Application
Our Android application is available on the Google Play Store and adheres to Google's privacy policies. The app uses webview to display our website and may request access to:
- Device notifications for safety alerts
- Location services (when enabled for safety monitoring)
- Camera and storage (for profile pictures and documentation)
- Health data (with explicit user consent)
- Internet access to load website content in webview
Both iOS and Android applications use webview technology to render our website content, ensuring that you receive the same secure, encrypted experience as when accessing our website directly through a browser. All data collected through mobile applications (via webview) is subject to the same privacy protections outlined in this policy. The webview implementation uses encrypted connections (HTTPS) to protect your data during transmission.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: With trusted third-party service providers who assist in operating our services
- Legal Requirements: When required by law, court order, or government regulation
- Safety and Security: To protect the safety, rights, or property of our users or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and assessments
- Employee training on data protection
- Secure hosting infrastructure
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt-out of certain data collection and marketing communications
- Data Portability: Request a copy of your data in a portable format
- Account Settings: Manage your privacy preferences through your account settings
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and mobile applications and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: corporate@safetrion.com
- Website: https://safetrion.com
13. Compliance
This Privacy Policy is designed to comply with applicable privacy laws and regulations, including:
- General Data Protection Regulation (GDPR) - for users in the European Union
- California Consumer Privacy Act (CCPA) - for California residents
- Health Insurance Portability and Accountability Act (HIPAA) - for health-related data
- Other applicable federal and state privacy laws
Note: This Privacy Policy applies to all SAFETRION services, including our website, iOS mobile application, and Android mobile application. By using any of our services, you agree to the collection and use of information in accordance with this policy.